Holiday Shores Motel

My friend and I recently stayed here for 3 nights and we were very disappointed with our stay. Other than the great location this place had absolutely nothing else going for it. There were so many things broken or not working it was horrendous. Door handles came off, toilet paper holders were hanging off the walls, toilets didn’t work and we were given no towels and had to take them from the employee closet, even the ladder of the pool was coming up from the ground. When our bathroom wasn’t working we told the front desk about it and it took multiple different phone calls and 2 full days before they just moved us to another room after lying about having a maintenance man “on the way”. Very disappointing. Also no one was ever working the front desk, we had to call a number anytime we needed something and would have to wait for someone to come out of thin air to assist us. Overall, we made 15 plus phone calls over 4 days of different complaints. The workers just did not seem to care about their guests and the experience was dreadful. Save your money and stay literally anywhere else!!

This place was in a perfect location. Great price for the 2 nights we stayed. Only issue we had was our air conditioning wasn’t super cool. We made do with what it did cool and there was a fan in the room. Staff was very friendly. Room was clean. We would definitely stay there again. Older place to stay but rooms on inside were updated and nice.

Where do I start. We booked this hotel on a whim. We read all the bad reviews and came prepared even with our towels. Previous review said there wouldn’t be any and they were correct, no towels located in the room. That wasn’t the problem though, the problems started as soon as we walked up to our room. You could immediately see that there was a HOLE in the wall. We thought ok we will call them and get switched to a different room no biggie. Contacted the hotel they said they would contact the “team.” We were like ok let’s go get dinner and by the time we get back we should have heard something. As we go to leave our room, we can’t. We are locked in the room we literally just checked into. Again, contact management and we’re informed they will contact the “team” again. After being locked in and highly frustrated at the lack of urgency by the 18 year olds running the place and this entity the “team.” We ended up having to kick our way out of this room through the rotted out 1/4 in plywood that we initially asked to be switch because of. Needless to say, we left the hotel went to the Comfort Inn in Conway. Super friendly staff. No hole in the way. Room keys work annnnnnnd if you have a problem guess what they have actual management you can contact. Just save yourself and family the issues and leave this place alone.

Horrible experience, my family traveled for 4 hours and when we arrived the room was dirty, with cigarettes on the floor and food all over the room. when contacting the hotel officials the only response we got was “we will refund your money”. surreal.. more than 11 o'clock at night my family was on the street looking for a place to stay because we couldn't bear to drive for more than 4 hours to go back home without resting. I do not recommend! Terrible service and location.

We enjoyed our two night stay at the Holiday Shores Motel in late May & early June. The room itself was clean and updated, and I was impressed with the brand new mattress. You can also access the beach quite quickly by crossing the road and walking just a short ways. Like other Airriva ran locations, however, there is never anyone in the lobby. You have to call a phone number posted on the front door for any issue, problem, or need that you may encounter. For example, we did not have any towels in our room upon arrival. It took about 10 mins from the time of our call to then receive some, which I know would've been frustrating had we had to do that every single day. Your room is also not cleaned every day, which didn't bother us, but I know is a pet peeve for others. This motel is quaint and updated, and we would stay again if the rate was at the right price.

The location of the hotel was perfect. it was within distance of every thing. But the hotel room we received was not cleaned entirely. The toilet had brown streaks, crumbs on the couch, mold on the ceiling in the shower, the shower head had water spurting towards the ceiling and the paint was coming off, and the walls had dirt and marks.

Horrible experience the rooms were dirty I literally had nike shoe prints on the ceiling of the bathroom the room had rodents and after a 12 hour drive the toilet overflowed onto the floor took 10 calls to get someone and all they did was drop a plunger off never checked on us our asked if the problem was fixed . On my last day they offer me $35 cleaning fee and a 10 % discount for my next stay a straight joke if you ask me

This place was in a perfect location. Great price for the 2 nights we stayed. Only issue we had was our air conditioning wasn’t super cool. We made do with what it did cool and there was a fan in the room. Staff was very friendly. Room was clean. We would definitely stay there again. Older place to stay but rooms on inside were updated and nice.

My friend and I recently stayed here for 3 nights and we were very disappointed with our stay. Other than the great location this place had absolutely nothing else going for it. There were so many things broken or not working it was horrendous. Door handles came off, toilet paper holders were hanging off the walls, toilets didn’t work and we were given no towels and had to take them from the employee closet, even the ladder of the pool was coming up from the ground. When our bathroom wasn’t working we told the front desk about it and it took multiple different phone calls and 2 full days before they just moved us to another room after lying about having a maintenance man “on the way”. Very disappointing. Also no one was ever working the front desk, we had to call a number anytime we needed something and would have to wait for someone to come out of thin air to assist us. Overall, we made 15 plus phone calls over 4 days of different complaints. The workers just did not seem to care about their guests and the experience was dreadful. Save your money and stay literally anywhere else!!